Social platforms & marketplaces
Posts, listings and comments checked against your policy, live.
Policy labels on posts, listings, comments and live streams, with people reviewing classifier decisions in real time.
From upload to decision
Every part of the workflow where we can take work off your team.
Policy labels
Live review
Model safety
Marketplaces
We work with images, video, live streams, text and comments.
What we label
Every class is written into a guide with your team before the first batch. Files come back as COCO JSON, YOLO, Pascal VOC, CSV, JSONL or your own schema.
Images and video
Policy categories
Class and severity
Nudity, violence, weapons, self harm
Regions
Bounding box and blur mask
Face, body, logo, text in image
Text and comments
Abuse
Class and span
Hate, harassment, spam, threat
Model output
Safety
Rubric
Harmful, biased, policy breaking, over refusal
How we test the model
The tests that matter for social platforms & marketplaces models, and what you get back from each.
Classifier precision
Removals and approvals sampled and rechecked by people.
You get backFalse removals and misses by policy
Red team findings
Adversarial prompts written to break your policy.
You get backFindings by severity, with examples
Reviewer agreement
Borderline content labelled twice, to find unclear policy lines.
You get backAgreement by policy category
Where social platforms & marketplaces teams start
Problems teams bring us, and the first piece of work we would scope.
Your classifier removes too much, or too little, and users notice both.
What we doPeople check classifier decisions before they reach users.Live reviewYour policy has grey areas the model cannot learn from examples alone.
What we doBorderline cases labelled twice and logged, so the policy gets sharper.AnnotateYour model has to refuse harmful requests without refusing everything.
What we doRed teaming and refusal review against your policy.Evaluate & alignRelated work
Client and volumes [REAL DATA: Client, volume and response time]
Bring us the social platforms & marketplaces data your model gets wrong.
Send a small batch and get it back done, free, usually within 24 to 48 hours. You judge the work before you pay for anything.